Bitsy Bridal 8053705

Return Policy

We will accept packages postmarked within 3 days of package receipt

Eligibility

To be eligible for a return, your item must be in its original condition, with all original tags, packaging, and accessories included.

Return Process

Please contact our team via email to initiate the return process. You will be directed to ship the item back to us at the address provided by our customer service team. Please note: The customer is responsible for return shipping costs. Upon receiving the returned item, we will inspect it to ensure it is in its original condition..

If the item is in its original condition, we will issue a full refund to the original payment method within 5-10 business days..

Important

Refunds will only be issued for the original purchase price.

Shipping costs are non-refundable.

Items that show signs of wear, damage, or tampering will not be accepted for return.

Please keep a record of your return tracking number, as we are not responsible for lost or damaged packages.

Contact Us

If you have any questions or concerns about our return policy.

Phone: +1(801)980-0151

Email: ladylovebridal@gmail.comLast Updated: August 12, 2024.

Shipping

Please allow 3-7 business days of processing and production time for your order to ship out.

Our orders will be arrive depending on your destination.

Average transit times to the United States: 5 - 10 Business days.

Average transit times to International: 10 - 15 Business days.

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.